What is your return policy?

Returns & Exchanges:  We will accept returns and exchanges within a 90 day period of your order date minus a 20% restock fee (minimum $10 fee) on the product price. Shipping charges are not refundable. Please make sure you know what you are buying and that it works for your application. If you need to return an item, please contact us within 90 days after receiving the product and we will issue a RMA number and detailed return instructions. We do not accept returns or exchange requests after 90 days. You will need a RMA number or your return will be refused at our dock and shipped back to you at your expense. Only merchandise new in box unopened and in completely resell-able condition will be accepted for returns (be honest about your return).
Under no circumstances will we accept a return on any part that has been installed altered or machined. This policy includes parts received in error due to a shipping or invoicing mistakes. Check your part number(s), check the instructions (if applicable) and check your application before attempting installation. In the event where the product is defective it is the customer's responsibility to return the package to us postage paid. Upon inspection, if the item in question is in fact defective, a new or repaired replacement will be returned to you at our expense.

NON-Returnable Items: Balanced rotating assembly kits, short blocks, engines, custom order parts, special order parts, parts not inventoried by CNC-Motorsports, Custom machine work.

Warranty: If you have a warranty issue, please call us or the manufacturer. We will work with you to help solve your warranty claim according to the manufacturer's policies. For a warranty claim, most manufacturers only pay for product replacement or product repair (their option). Any additional costs, such as shipping, installation, removal, loss of use of vehicle, etc. are not covered by manufacturer's warranties.

How much is shipping?

On-line order shipping rates to the continental US 48 States

$0 - $99 = Shipping $9.95
$100 - $199.95 = Shipping $14.95
$200 - $999.95 = Shipping $19.95
$1000+ = Free Shipping

International orders will be charged actual shipping charges. Please e-mail info@cnc-motorsports.com for a rate quote.

Heavier items such as engine blocks, short blocks and engines will all ship truck freight. Free shipping does not apply to any of these items. Out of stock or special order items may require additional shipping charges.

How will my order be shipped?

All items are shipped Ground UPS, Fed Ex or USPS unless special arrangements are made. Due to some orders exceeding excess shipping weights we may need to contact you for additional shipping charges. CNC-Motorsports is not responsible for any damage that may occur during shipping. Insurance will be added to all orders for the order amount only. If you desire special packaging, please mention upon purchasing of the item. A fee may be added for the special packaging. Customers needing faster shipping services should call 800-341-1528 for more information.

International shipments will ship USPS mail with a weight limit of 40 pounds, all other items heavier will ship Fed Ex. CNC-Motorsports will ship worldwide. International orders will pay actual shipping and handling charges. Please call 605-692-1697 or e-mail info@cnc-motorsports.com for your shipping quote.

Short blocks, engines and rotating assembly kits will be charged a separate shipping charge. Short blocks and complete engines will ship via truck freight.

What payment is accepted?

We accept Visa, Master Card, Discover and Pay Pal for your payment convenience, along with Google secure check out.

Will you sponsor me/my engine?

 It’s people like you that help companies like us gain great recognition in the industry. So many engine builders take their customer for granted not giving anything back besides a huge bill and their product. CNC-Motorsports is different. We are giving back to the customer with a rewards program to show our appreciation. You can find more information here.

How long will my order take?

Orders placed before 2:00 PM are generally shipped the same day with the exceptions of rotating assembly kits, short blocks and complete engines. Rotating assembly kits will typically ship after one week. Short blocks and complete engines will typically ship between 4-6 weeks. Please keep in mind that these are estimated shipping times. During the busy season, these time frames may increase. If you have any questions, please call us for a more accurate shipping quote.

How do I cancel my order?

To cancel your order for any reason, please call us toll free at 800-341-1528 or 605-692-1697.


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